Terms of Service

Introduction

Welcome to Barnes Village Barbers. These Terms of Service (“Terms”) govern your use of our website and services. By accessing our website, booking appointments, or using our services, you agree to be bound by these Terms.

Appointments and Bookings

Booking Policy

When you book an appointment with Barnes Village Barbers, you are reserving time with one of our barbers. We require all appointments to be secured with valid contact information.

Cancellation Policy

We understand that circumstances may change. However, we kindly request that you provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. Repeated late cancellations or no-shows may result in:

  • A requirement to pay a deposit for future bookings
  • Restrictions on advance bookings

Late Arrival Policy

If you arrive late for your appointment, we will do our best to accommodate you. However, if your late arrival will impact subsequent appointments, we may need to:

  • Reduce the scope of your service to fit the remaining time
  • Reschedule your appointment for another time

Payment Terms

  • Full payment is due at the time services are rendered
  • We accept cash and major credit/debit cards
  • Prices displayed on our website or in our shop are subject to change without notice

Health and Safety

  • We maintain high standards of hygiene and safety in our barbershop
  • If you have any health conditions, allergies, or concerns that may affect your service, please inform your barber before treatment begins
  • We reserve the right to refuse service if we believe providing a service may pose a health or safety risk

Age Policy

  • Minors under the age of 16 must be accompanied by an adult
  • Certain services may have specific age restrictions

Conduct and Behavior

We strive to create a welcoming environment for all customers. We reserve the right to refuse service to anyone displaying:

  • Disruptive behavior
  • Intoxication
  • Abusive language or conduct toward staff or other customers

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Barnes Village Barbers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our explicit permission.

Limitation of Liability

  • We strive to provide high-quality services, but we cannot guarantee satisfaction with subjective aspects of our services
  • Barnes Village Barbers shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services
  • Our total liability for any claims relating to our services shall not exceed the amount paid for the service in question

Changes to Terms of Service

We may update these Terms of Service from time to time. Any changes will be posted on our website, and your continued use of our services after such changes constitutes acceptance of the new Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Barnes Village Barbers
55 Barnes High St, London SW13 9LF
Phone: 02 08 87 800 77
Email: [email protected]

Last Updated: 2025/07/01